Access and Resource Centre

Faq

Frequently Asked Questions

How to sign up for Personal Membership?

Does Sun Med Cares Offer A Canadian Veterans Member Discount?

How to sign up for Veterans Membership?

What is required to have products sent to me?

Does Sun Med Cares ship internationally?

What payment methods does Sun Med Cares accept?

How do I know my order has been placed successfully?

How long will my order take to be processed?

My tracking number does not work. Help?

I did not receive my confirmations email?

The item I ordered is out of stock...why was it on the website?

How do I know when my order has been shipped?

How does the Canada Post Tracking System work?

What are the shipping rates?

Is tax included in the product prices?

What happens to my order if I don’t submit the payment?

How are my Sun Med Cares orders packed before shipping?

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