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Terms and Conditions

Terms & Conditions of Use Policy

Welcome to our Terms and Conditions of Use Policy.

This affects your legal rights and is very important, so please read our Terms And Conditions of Use Policy as well as our Privacy Policy documents carefully!


By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trademark law.


The materials on Sun Med Cares web site are provided “as is”. Sun Med Cares makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchant ability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Sun Med Cares does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its internet web site or otherwise relating to such materials or on any sites linked to this site.

You should not use the information on this site for diagnosis or treatment of any health problem or for prescription of any medication or other treatment. You should consult with a healthcare professional before starting any diet, exercise or supplementation program, before taking any medication, or if you have or suspect you might have a health problem.

You should never delay seeking medical advice, disregard medical advice, or discontinue medical treatment because of information in Company materials or provided by any Company representative, none of which information is intended to be a substitute for medical diagnosis, advice or treatment.

You should not use the information on this web site for diagnosis or treatment of any health problem.

Neither Sun Med Cares nor its representatives is providing any medical advice, and none should be inferred, from any ideas, suggestions, testimonials or other information set forth on this website or in other Sun Med Cares materials or provided over the phone or in email correspondence.

This website may contain links to third-party websites. Sun Med Cares provides these links as a convenience only and does not endorse any of these sites.

Sun Med Cares is not responsible for the content of, and does not make any representations regarding the materials on, such linked third-party websites. If you decide to access or rely on information at linked third-party website, you do so at your own risk.

Due to new academic research and progression, the Content is not necessarily complete and up-to-date. It should not be used to replace any written reports, statements, or notices provided by Sun Med Cares.

You should not use the Content in the same manner as any other educational purpose and should not rely on the Content to the exclusion of their own professional judgment. Information obtained by using this site is not exhaustive and does not cover all issues, topics, or facts that may be relevant to your goals.

All of the information in this site, whether historical in nature or forward-looking, speaks only as of the date the information is posted on this site, and Sun Med Cares does not undertake any obligation to update such information after it is posted or to remove such information from this site if it is not, or is no longer, accurate or complete.

Sun Med Cares does our best to keep the most current and up to date information we gather for our visitor.


In no event shall Sun Med Cares or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Sun Med Cares internet site, even if Sun Med Cares or a Sun Med Cares authorized representative has been notified orally or in writing of the possibility of such damage.

Access To Sun Med Cares Website

You must be nineteen (19) years of age or older to access this web site.

If you are under eighteen years of age, you are not permitted to access this web site for any reason.

To access this site or some of the resources it has to offer, you may be asked to provide certain registration details or other information. It is a condition of your use of this site that all the information you provide on this site will be correct, current, and complete.

If Sun Med Cares believes the information you provide is not correct, current, or complete, we have the right to refuse you access to this site or any of its resources, and to terminate or suspend your access at any time, without notice.

Sun Med Cares reserves the right to cancel or refuse service to anyone at any time without reason.

Sun Med Cares refuses any forms of content that are obscene, vulgar, sexually-oriented, hateful, threatening, libelous, defamatory, obscene, invasive of privacy or publicity rights, abusive, illegal or otherwise violation of any laws.

Harassment in any manner or form on the Sun Med Cares website, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden.

Impersonation of others, including Sun Med Cares or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited.

You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial Online service or other organization.

Privacy Policy

Your privacy is very important to us. Accordingly, we have developed this  Privacy Policy in order for you to understand how we collect, use, communicate disclose and make use of personal information. The following outlines our Privacy Policy.

  • Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
  • We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
  • We will only retain personal information as long as necessary for the fulfillment of those purposes.
  • We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
  • Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
  • We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
  • We will make readily available to customers information about our policies and practices relating to the management of personal information.

Sun Med Cares is committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

Electronic signature

You agree to be bound by any affirmation, assent or agreement you transmit by computer or other electronic device.

You agree that, when you click on an “I agree,” “I consent” or other similarly worded “button” or entry field with your mouse, keystroke or other device, your agreement or consent will be legally binding and enforceable and the legal equivalent of your handwritten signature.

Regardless of any electronic signature, you agree that use of this site and the Content is subject to the Terms of Use and that you are bound by the Terms of Use.

Your agreement or consent will be legally binding and enforceable and the legal equivalent of your handwritten signature.


Any passwords used for this site are for individual use only.

You will be responsible for the security of your password (if any).

Sun Med Cares will be entitled to monitor your password and, at its discretion, require you to change it.

If you use a password that Sun Med Cares considers insecure, Sun Med Cares will be entitled to require the password to be changed and/or terminate your account.

You are prohibited from using any services or facilities provided in connection with this site to compromise security or tamper with system resources and/or accounts.

The use or distribution of tools designed for compromising security (e.g., password guessing programs, cracking tools or network probing tools) is strictly prohibited.

If you become involved in any violation of system security, Sun Med Cares reserves the right to release your details to system administrators at other sites in order to assist them in resolving security incidents.

Sun Med Cares reserves the right to investigate suspected violations of these Terms and Conditions of Use Policies.


You hereby grant to Sun Med Cares the royalty-free, perpetual, irrevocable, worldwide, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display all content, remarks, suggestions, ideas, graphics, or other information communicated to Sun Medicine through this site (together, hereinafter known as the “Submission”), and to incorporate any Submission in other works in any form, media, or technology now known or later developed.

Sun Med Cares will not be required to treat any Submission as confidential, and may use any Submission in its business (including without limitation, for products or advertising) without incurring any liability for royalties or any other consideration of any kind, and will not incur any liability as a result of any similarities that may appear in future Sun Med Cares operations.

Sun Med Cares will treat any personal information that you submit through this site in accordance with our Privacy Policy as set forth on this site.

You agree that any communication or material you transmit to the site by electronic mail or otherwise, including questions, comments, data and suggestions (collectively, “Submissions”) becomes property of Sun Med Cares and will be treated as confidential and non proprietary.

Submissions may be used by Sun Med Cares for any purpose such as reproduction, disclosure, broadcast or posting and Sun Med Cares may modify, adapt, publish, translate, create derivative works from, distribute, perform, and display Submissions and incorporate Submission in other works in any form, media, or technology now known or later developed without incurring any liability for royalties or any other consideration of any kind, and Sun Med Cares will not incur any liability as a result of any similarities that may appear in future Sun Med Cares operations.

Product Orders


The listing, description of, or reference to, a product or service on the Site does not imply that the product or service is presently available or that we endorse that product or service.

In the event a product or service is listed at an incorrect price due to a typographical error, Sun Med Cares reserves the right to refuse or cancel any order placed for such product or service at the incorrect price, even if the order has been confirmed.

Shipping Rates and Policies

Sun Med Cares offers flat rate shipping on all orders placed through our website.  Shipping rates will be indicated during the checkout process.

Sun Med Cares ships via Canada Post.

Sun Med Cares ships all orders received prior to 2 pm PST the same day (Monday to Friday).  If your order is received after 2 pm PST your order will be shipped the next business day.

Sun Med Cares ships all orders via Canada Post Regular Parcel with Canada Post Tracking for each order.

Depending on your location within Canada your order will take between one(1) and ten (10) business days.

Express Post shipping is not an option on the web site, but we can provide this option for shipping of your order if requested by phone. (1-844-786-6337)

NOTE: Additional shipping costs will be incurred if you choose to use Express Post shipping.




Sun Med Cares only accepts Interac E-Transfers as payment for orders placed through our website.

You are responsible for any payments due for any products or services ordered through your account.

If we do not receive full payment for the order from you within forty eight (48) hours of the order being placed through our website, the order will be cancelled.

Sales Tax

Sun Med Cares will apply GST to all orders. Tax rate and totals will be presented during checkout.

Wrong Address

If an order is sent to a wrong address, and the order was placed online by a member, then the member placing the order is fully responsible for the cost of reshipping the order.

Once the original order has been returned to our facility by Canada Post Sun Med Cares will contact the customer (via email) providing the shipping cost for the reshipping of the order.

Once Sun Med Cares has received payment (via Interac E Transfer) for the shipping costs the order will be reshipped to the new address provided by the member..

When ordering, make sure your shipping address is completely accurate, as making any mistake could significantly delay your delivery.

For phone orders, we will read back your shipping and ordering details, and double check that it is 100% accurate every time.

Damaged During Shipping

We take customer satisfaction with the utmost importance.

All shipments are thoroughly inspected as to be correctly packaged before leaving our facility.

Unfortunately once an order has left our facility we have no control over how the package is handled.  For this reason Sun Med Cares will not provide any form of refund, replacement, or compensation for any damage incurred during shipping.


If you are completely unsatisfied or there is a problem with your order Sun Med Cares does accept returns.

For any returns to be considered for a refund or replacement the following criteria must be met first:

  • The member must contact Sun Med Cares via email
    ( within twenty four (24) hours of the date Canada Post indicates delivery was made in Canada Post’s order tracking system and provide Sun Med Cares with the details of the problem.
  • The member must provide Sun Med Cares with photos of the defective product(s) or photos of product(s) the member is dissatisfied with via email
    (  The photos must be included in with your initial email.      

The member is responsible for any shipping costs incurred to return the product(s) to Sun Med Cares.  

Any returns being made to Sun Med Cares must be postmarked within three (3) days of the date Canada Post tracking indicates delivery was made.       

The purchaser will receive a full refund for products that have not been tampered with or altered in any way.

Sun Med Cares has the right to refuse or turn down any returns upon inspection of the returned product(s).

If after the returned product which has not been tampered with or altered in any way has been deemed refundable Sun Med Cares will then be in contact with the member either via phone or email to arrange any refund payments for the returned product(s).


The materials appearing on Sun Med Cares web site could include technical, typographical, or photographic errors.

Sun Med Cares does not warrant that any of the materials on its web site are accurate, complete, or current.

Sun Med Cares may make changes to the materials contained on its website at any time without notice.

Sun Med Cares does not, however, make any commitment to update the materials.


The inclusion of any link does not imply endorsement by Sun Med Cares of the site.

Use of any such linked web site is at the user’s own risk.

Site Terms of Use Modifications

Sun Med Cares may revise these terms of use for its web site at any time without notice.

By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

Governing Law

Any claim relating to Sun Med Cares web site shall be governed by the laws of the Province of British Columbia Canada without regard to its conflict of law provisions.


You agree to all the above terms and conditions, and you agree to hold harmless released parties from any and all claims resulting from your access and use of this website and the products or services featured in it.

By entering this site, you verify that you have read and understand all these terms and conditions without reservation.


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